Twist | Request account deletion

Deletion Policy

You want to reach out to delete your account with Twist-Innovation permanently? This is how it is done.

Please read this carefully before deleting your account

1. ARE YOU SURE?

When you delete your Twist-Innovation account, access to all products and services on the website will be permanently removed. This means you will no longer be able to log in or make changes to your installation online. However, this does not affect the functionality of your physical devices. Your installation and connected devices will continue to operate exactly as they were at the time of account deletion. Rest assured, your devices will keep working seamlessly without any interruptions, even after you’ve deleted your account.

2. REQUEST TO DELETE YOUR ACCOUNT

If you choose to proceed with deleting your Twist-Innovation account, simply fill in this Deletion Form Once we receive your request, we will send a confirmation email stating that your account will be permanently deleted within two weeks. During this two-week period, you have the option to cancel the deletion request if you change your mind. This gives you the flexibility to reconsider your decision while ensuring your account is securely managed.

  • Learn How We Handle Your User Data by Reading  Our Privacy Policy
  • Find the email address you use to log in to your account
  • Send is the filled in Form
3. TWO WEEKS NOTICE

Attention: You Will Receive a Confirmation of Your Account Deletion. You Still Have 2 Weeks to Cancel This Request. If We Do Not Hear Anything Within 10 Working Days, Your Account Will Be Permanently Deleted.