1.1. This Cookie Policy applies to the use of cookies and other tracking technologies on www.twist-innovation.com (the "Website"), a website of Twist Innovation BV, with office at Muizelstraat 2, 8560 Wevelgem, Belgium and with company registration number 1003.676.816, Company Register Ghent, Section Kortrijk (Belgium), (hereinafter "Twist Innovation", "we", "us" or "our").

1.2. We are also active on social media platforms, such as Facebook, Instagram, Linked In, Twitter, Pinterest and Vimeo, to ameliorate our interaction with our clients and prospects and to ensure our presence on the internet. However, none of our products or services are exclusively being commercialized through social media.

When visiting our social media pages, the processing of your personal data is operated under a joint controllership between us and the operator of the social media platform. A data sharing agreement (or joint processing agreement) determines the rights and obligations of us and the operator as to the processing of your personal data. The joint control among Twist Innovation and the operator of the social media platform only extends to those processing operations for which we effectively co-determine the purposes and means. It extends, for example, to the processing of personal data resulting from the selection of the relevant targeting criteria and the display of the advertisement to a target audience. It also covers the processing of personal data undertaken by the operator of the social media platform to report to us about the results of a targeting campaign. The joint control does not, however, extend to operations involving the processing of personal data at other stages occurring before the selection of the relevant targeting criteria or after the targeting and reporting has been completed and in which Twist Innovation has not participated in determining the purposes and means. Therefore, we recommend you, when asserting your rights as towards our social media-pages, to address your questions and/or demands both to the operator of the social media platform as to us.

When visiting our social media pages, you are doing this freely. If you are logged in to one of your social media accounts and visit our social media page, the operator of the social media platform can assign this visit to your user account. However, your personal data may also be collected if you are not logged in or do not have an account with the respective social media portal. In this case, this data is collected, for example, via cookies that are stored on your end device or by recording your IP address.

With the help of the data collected in this way, the operators of social media platform can create user profiles in which your preferences and interests are stored. This way, interest-based advertising can be displayed to you both inside and outside the respective social media presence. If you have an account with the respective social network, interest-based advertising can be displayed on all devices on which you are or were logged in. You can change these settings and preference on the concerned social media platform. We have no input on these features.

1.3. The website of Twist Innovation also integrates plugins from social media platforms, such as Facebook, Instagram, Linked In, Twitter, Pinterest and Vimeo. You can recognize plugins by logo or the "Like Button" ("Like") on the website. When you visit the website, the plugins establish a direct connection between your browser and the server of the operator of the social media platform. The operator thereby receives the information that you have visited this website with your IP address. If you click the “Like-Button” while you are logged in to your social media account of the concerned operator, you can link the contents of our website on your profile. This allows the operator of the social media platform to associate your visit to this website with your user account.

Twist Innovation and the operator of the social media platform jointly determine the purpose of the processing, which is to display a specific advertisement on the social media platform to the individuals who make up the target audience. By embedding a pixel into the website, Twist Innovation exerts an influence on the collection and transmission of the personal data of visitors of the website. The operator of the social media platform has developed and offers the software code (pixel) that leads to the automatic collection, transmission and evaluation for marketing purposes of personal data to the social media provider. As a result, joint controllership exists in relation to the collection of personal data and its transmission by way of pixels, as well as in relation to the matching and subsequent display of the advertisement to the visitor on the social media platform, and for any reporting relating to the targeting campaign.

The plugins will not be activated unless you give your explicit consent through the cookie banner on the website. In the cookie policy a detailed description of the plugins is available. When you gave your consent, you have the right to withdraw it at any time.